Blackpool Walk In Centre

Whitegate Health Centre, 150 Whitegate Drive, Blackpool, Lancashire, FY3 9ES
 
6,586 reviews

Reviews

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Dignity/Respect
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Reviews

 
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Review of Blackpool Urgent Treatment Centre
29th December 2023


Excellent service all round Thankyou NHS

Suggested improvements
Nothing..service was wonderful

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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
29th December 2023


All staff involved in my care and treatment were at the top of their game, thank you so much.

Suggested improvements
I can’t.

Experience
Dignity/Respect
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Safe
Food
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Just before Christmas had to come with my 97 yr old father. We did not have to wait too long and we were treated with great respect and compassion.

Suggested improvements
We parked at the back and had to walk round to the front door. There were several steps he had to climb.

Experience
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Safe
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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Rude reception staff. Waited over an hour to be seen for an eye injury that then couldn’t be looked at as didn’t have correct machine !

Suggested improvements
Sent me to A&E rather than let me sit and wait in pain for over an hour - then unable to help.

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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


I do not have a condition.

Suggested improvements
Nothing!

Experience
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Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


I’ve got health issues but not the ones listed

Suggested improvements
Referred me instead of having to go to doctors

Experience
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Safe
Food
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


.

Suggested improvements
They could’ve consulted the vascular team on my behalf. I have had no treatment and the problem is painful… I feel that a medication could have been prescribed.

Experience
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Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


I’m suffering from an awful cough and fatigue after gastric flu.

Suggested improvements
I’m still rather poorly with cough - I think it’s bacterial not viral as not much better than a week ago

Experience
Dignity/Respect
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Safe
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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


We needed help, We got help, for which we are very grateful.

Suggested improvements
Could have done with a wheelchair, but then again it's treatment that matters & that was provided.

Experience
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Safe
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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


I was seen promptly and courteously but apparently my GP had not followed the required procedure by making a referral to the orthopaedic department. It took a subsequent visit to the walk in centre to have the situation clearly explained to me. I’m now awaiting an appointment for the orthopaedic out patient clinic.

Suggested improvements
See above

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Blackpool Walk In Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Blackpool Walk In Centre: http://iwgc.net/eb3z4